Policies and Procedures Induction
Course Overview
All organisations are governed by policies and procedures that are unique to each institution. Not only do they govern how work is to be carried out, but policies and procedures also act as a reference point and provide best practice approaches for employees. They are often organised according to categories such as General Compliance, Human Resources (HR) and Occupational Heath and Safety (OHS) and should be regularly monitored and updated to ensure effectiveness.
This module defines policies and procedures and outlines their importance in the workplace. The process of developing and implementing is discussed and common types of policies and procedures are examined. The learner is given an overview of organisational governance according to policies and procedures and is able to appreciate their significance in the workplace.
Key Content- What are policies and procedures?
- Why are policies and procedures needed?
- Development and implementation of policies and procedures.
- OHS policies and procedures:
- Emergency/evacuation.
- Manual handling.
- Drug and alcohol.
- PPE.
- Risk management.
- HR policies and procedures:
- Complaints and grievances.
- Performance management.
- Training and development.
- Working conditions and environment.
- Employee benefits and leave.
- General Compliance policies and procedures:
- Harassment and discrimination.
- Workplace bullying and occupational violence.
- Computer and technology resources.
Learning Outcomes
At the completion of this course, learners should be able to:- Identify what policies and procedures are.
- Discuss their importance and impact on employees, managers and the work environment.
- Describe the development of policies and procedures for the workplace and apply them accordingly through the implementation process.
- Explain the different types of policies and procedures that govern the workplace and outline the various components of each.